Privacy Policy
Shinshu Auto Service Co. (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as the “Services”). The following privacy policy (hereinafter referred to as the “Policy”) applies to the handling of users' personal information in the services provided on this website (hereinafter referred to as the “Services”). The following privacy policy (hereinafter referred to as the “Policy”) is set forth below.

Article 1 (Personal Information)


The term “personal information” shall mean “personal information” as used in the Personal Information Protection Law, and shall refer to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance policy holder's number on health insurance cards. Information that can identify a specific individual from said information alone, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in said information.

Article 2 (Method of Collecting Personal Information)


When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number. In addition, transaction records and payment information, including the user's personal information, between the user and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “partners”) may be shared with our partners. Hereinafter referred to as “partners”). The information may be collected from our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as “partners”).

Article 3 (Purposes of Collecting and Using Personal Information)


The purposes for which we collect and use personal information are as follows

  1. To provide and operate our services
  2. To respond to inquiries from users (including identification)
  3. To send e-mail notifications of new features, updates, campaigns, etc. of the service the user is using, as well as information on other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
    To identify users who have violated the Terms of Use or who are attempting to use the service for illegal or unjust purposes, and to refuse their use of the service.
  5. To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.
  6. To bill users for paid services.
  7. For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
  2. In the event of a change in the purpose of use, the Company shall notify the User or publicly announce on this website the purpose of use after the change in a manner prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)


(1) We will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

  1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the user.
  2. when it is especially necessary to improve public health or to promote the sound growth of children, and when it is difficult to obtain the consent of the person in question
  3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  4. When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Committee
  1. Purpose of use includes provision to third parties
  2. Data items to be provided to third parties
  3. Means or methods of provision to third parties
  4. Cessation of provision of personal information to third parties at the request of the individual.
  5. Method of accepting the request of the person in question.

(2) Notwithstanding the preceding paragraph, in the following cases, the party to which the information is provided shall not be deemed to be a third party.

    1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    2. When personal information is provided as a result of the succession of business due to a merger or other reasons
    3. Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person or makes readily accessible to the person in advance to that effect, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information or the name of the person responsible for the management of such personal information is made readily accessible to the individual.

    Article 6 (Disclosure of Personal Information)

    (1) When we are requested to disclose personal information by an individual, we will disclose such information to the individual without delay. However, we may decide not to disclose all or part of the information if disclosure would fall under any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.

    1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
    2. If there is a risk of significant hindrance to the proper conduct of our business
    3. If it violates any other laws or regulations.

    (2) Notwithstanding the preceding paragraph, in principle, the Company will not disclose information other than personal information, such as historical information and characteristic information.

    Article 7 (Correction and Deletion of Personal Information)

    1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) his/her personal information through procedures determined by the Company. (hereinafter referred to as “Correction, etc.”) to MISUMI in accordance with the procedures prescribed by MISUMI.
    2. If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to the request, we will make corrections, etc. to the relevant personal information without delay.
    3. In the event that we make a correction, etc. based on the preceding paragraph, or decide not to make a correction, etc., we will notify the User of this without delay.

    Article 8 (Suspension of Use of Personal Information)

    1. If we are requested by an individual to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay. When a request is made to suspend the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay.
    2. If, based on the results of the investigation described in the preceding paragraph, we deem it necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
    3. In the event of suspension of use, etc. based on the preceding paragraph, or in the event of a decision not to suspend use, etc., we will notify the user of this without delay.
    4. Notwithstanding the preceding two paragraphs, in the event that the suspension of use involves a large amount of cost or is otherwise difficult to implement, and in the event that alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be implemented.

    Article 9 (Changes to Privacy Policy)

    1. The contents of this Privacy Policy may be changed without notice to the User, except as otherwise provided by law or other regulations.
      Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

    Article 10 (Contact for Inquiries)

    For inquiries regarding this policy, please contact the following

    Address: 8241 Nakaminowa, Minowa-cho, Kamiina-gun, Nagano, Japan
    Company name: Shinshu Auto Service Co.
    Representative Director: Hiroaki Aruga
    Department in charge: Hakuba RentalCar Department
    E-mail address: sinsyu6776@gmail.com